Taking care of your data is important to us. We aim for the highest standards of privacy and security and we are committed to being transparent about how we process and use your data.
Oky was developed and is owned by UNICEF. Please do not hesitate to contact us if you have any questions about the use of your data in Oky. To contact us please email firstname.lastname@example.org.
- What information does Oky collect about you and how do we use it
When you enter information into the Oky app, Oky uses technology to turn that data into helpful information that can help you learn more about your menstrual cycle patterns to enable you to take control of your body and your health.
Oky has been designed to minimize the use of your personal data. Described below are the sources and types of data we collect and process as well as information on how we use such data:
In order for you to use the period tracker functions on the Oky app, you need to create a login. During login creation, we ask you for a display or username, month and year of birth, gender and location (country and province only). We encourage you to select a display name that does not disclose your real name or other information that could identify you – especially if you are under the age of 18. We request this gender, age and location data from you to understand if we are reaching the right audiences; all of this data is aggregated and anonymised.
We collect information on the device you use to access Oky’s services, such as the model, operating system, language, location and the session’s duration. This data is anonymized and is collected to help us understand our users better and how they are engaging with Oky.
When you use the Oky app, we and our third-party service providers process engagement data about how you are interacting with the Oky app. This engagement data is anonymized, meaning it does not identify you as an individual. We use an App center together with some custom created tracking features to record these interactions.
We collect this information to understand your usage of our services, for example which functions of the Oky app you are using and to ensure all the features provided by the Oky app are functioning properly. We also collect this information to communicate with you about the app and its services.
Health and Menstruation data
Your information about your health and menstruation that you enter in the calendar feature of the Oky app, such as dates of your past and current periods, is collected and used to predict your future period dates. This information is stored on our servers so that you can have access to that information whenever you log into your account from any device. However, to protect your privacy, we have set up a system where no-one can identify any one user from this stored data.
The information you enter in your day cards (body, mood, activity and flow, and your daily diary card) is stored locally on your device and only you have access to it.
Oky may ask your feedback about the Oky app through questions and surveys, e.g. on the performance of the app or on the usefulness of the information Oky provides and your experience of using the Oky app. Information given by you via such surveys and questions is processed by Oky to improve our services and your experience with Oky. Any survey responses are anonymous.
Cookies are small text files which identify your computer, phone, and other devices to our server.
However, Google Analytics removes any and all Personal Information about Oky website users (such as IP addresses) before any analytics are shared with the Oky team, so all website analytics are anonymised and cannot be used to identify you or any individual .
We may aggregate information collected through the Oky app for statistical analysis and other lawful purpose, including in research studies intended to improve our understanding of young people’s use of technology and digital tools. The results of this research may be shared with third parties, such as our partners, supporters, educators and researchers through conferences, journals, and other publications. If we do this, all data will be aggregated and anonymous.
- How do we keep your data secure
We use many reasonable measures – physical and electronic – to prevent unauthorized access and disclosure of your data. However, it is always a possibility that third parties may unlawfully intercept or access your data.
So, although we work extremely hard to safeguard your data, we cannot guarantee that your data will always remain private.
The security of our servers is regularly checked by experts to ensure your data is protected from unauthorized access.
The following data is stored on our servers: your username, month and year of birth, gender, location (country and province), your period related data, the menstrual cycle start and end date, and the theme, language and avatar you selected on the Oky app. However, we have put in place a system so that no-one can identify any one user from this stored data. We store this data on our server so that you can access this data when you log into your account from different devices.
You can contact us with any questions you may have about data security via email: email@example.com.
Recommendations for protecting your data
We believe the biggest threat to the security and privacy of your data is if someone—probably someone you know—gains access to your device. The data you enter into Oky is private and it should stay that way. We have outlined some ways to keep your device secure below:
- Activate a unique PIN or password code to create a login. Make it personal and not easy for others to guess. Do not use your date of birth or your name, for example. If you share your device with others, activating a unique PIN or password code will ensure you are the only person who can access your Oky-related data on the device.
- Set up a feature that will allow you to erase all the data from your device if it is lost or stolen. For Android, download and set up Find My Device (formerly Android Device Manager) from the Google Play Store and, if needed, use the connected web interface to lock or wipe your phone remotely.
- Third party websites
- How long does Oky keep your data
We will only use and store information for so long as it is required for the purposes it was collected for and as specified in UNICEF’s retention policy. We use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically and reasonably feasible to remove it. We also retain the right to store your data with parties outside of UNICEF’s direct control, such as with the servers or databases of a third-party organization.
- How can you control your data
If you have registered an account with us, you can access most information associated with your account by logging in and using the account setting page. If you want to delete your account and/or your contributed data, you can delete it from the app. Once you delete your account, all the data will be erased from our servers.
- Contact Us
Last updated: 1st December 2021